Privacy Policy
This Privacy Policy explains how 99resto-review LLC collects, uses, processes, and protects personal data when you access or use our platform. By using our services, you acknowledge and agree to the practices described in this policy.
Identity of the Data Controller
99resto-review LLC is the data controller responsible for the processing of personal data on this website. The company is incorporated in the United States under registration number 2025-8742216 and maintains its principal place of business at 1458 Market Street, Suite 602, San Francisco, California 94103, USA. The company operates globally and complies with applicable data protection laws including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). All inquiries regarding data protection may be directed to privacy@99resto-review.com.
Categories of Personal Data Collected
We collect personal data that you voluntarily provide, including your name, email address, account credentials, and any content submitted through reviews or forms. We also automatically collect technical data such as IP address, browser type, device identifiers, and usage behavior through cookies and similar technologies. Transactional and communication data may be recorded when you interact with our services or customer support. This information is necessary to operate, improve, and secure our platform.
Legal Basis for Processing
We process personal data based on lawful grounds as defined under GDPR Article 6. Processing may be necessary for the performance of a contract when providing our services to users. We also rely on legitimate interests to improve our platform, prevent fraud, and ensure security, provided such interests aren't overridden by user rights. Where required, we obtain explicit consent for specific processing activities, including marketing communications and non-essential cookies.
Use of Personal Data
Personal data is used to provide, maintain, and enhance the functionality of the 99resto-review platform. We use data to publish user-generated restaurant reviews, personalize user experience, and communicate important service updates. Plus, data may be used for analytics, fraud detection, and compliance with legal obligations. We don't sell personal data as defined under the CCPA.
Sharing and Disclosure of Data
We may share personal data with trusted third-party service providers who perform services on our behalf, including hosting, analytics, and customer support. These parties are contractually obligated to process data in accordance with applicable data protection laws. We may also disclose data where required by law, court order, or regulatory authority. In the event of a corporate transaction, such as a merger or acquisition, personal data may be transferred subject to appropriate safeguards.
International Data Transfers
As a global platform, personal data may be transferred and processed outside the user’s country of residence, including in the United States. Where such transfers involve data from the European Economic Area, we implement appropriate safeguards such as Standard Contractual Clauses approved by the European Commission. We ensure that all international transfers meet the requirements of GDPR and other applicable laws. Users acknowledge and consent to such transfers where permitted by law.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and reporting requirements. User account data is retained for the duration of the account’s active status and for a reasonable period thereafter. Review content may remain publicly visible unless deletion is requested and legally permissible. Retention periods are determined based on the nature of the data and applicable legal obligations.
Data Security Measures
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration. These measures include encryption, secure servers, access controls, and regular security assessments. Despite our efforts, no system can guarantee absolute security, and users acknowledge this inherent risk. We continuously review and enhance our security practices to maintain data integrity and confidentiality.
User Rights and Choices
Under GDPR and CCPA, users have rights including access, correction, deletion, restriction of processing, and data portability. California residents additionally have the right to know what personal data is collected and to request its deletion without discrimination. Users may also opt out of certain data processing activities, including marketing communications. Requests can be submitted via privacy@99resto-review.com and will be handled in accordance with applicable legal timeframes.
Contact and Complaints
For any questions, concerns, or requests related to this Privacy Policy or personal data processing, users may contact our Data Protection Office at privacy@99resto-review.com or legal@99resto-review.com. Written correspondence may be sent to 99resto-review LLC, 1458 Market Street, Suite 602, San Francisco, California 94103, USA. Users in the European Economic Area have the right to lodge a complaint with their local supervisory authority. We encourage users to contact us first to resolve any concerns efficiently.